Boston, United States
Our Customer Success Team is the heart and soul of our business. If you have a desire to help others, an interest in technology, and a passion to make the customer experience a bit more human, this could be the right opportunity for you!
Associates will work on the implementation of client solutions while consulting clients on how to best setup accounts to meet their unique business needs. Help customers troubleshoot, navigate, and utilize LinkSquares technology in an articulate way using email and phone. Assist customers with varied skill levels (from digital natives and digital tourists) to onboard and implement accounts successfully in LinkSquares.
Use your technical skills and resourcefulness to team up with our engineering team to assist customers. Take ownership of technical issues and take our customers' problems, puzzles, bugs etc. through to completion from beginning to end.